Honesty is the only SEO strategy that lasts.
At Outqr, we believe that a 5-star reputation isn't built by hiding mistakes—it's built by fixing them.
Many reputation tools offer "Review Gating"—a practice where positive feedback is sent to Google, but negative feedback is hidden in a private inbox. We do not do this.
Review gating is a violation of Google’s Terms of Service and the FTC’s Consumer Review Fairness Act. It puts your business listing at risk of permanent removal. Outqr is built differently. We use a "Transport Only" model that empowers all customers—happy or unhappy—to share their voice.
100% Compliant by Design
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Google Business Profile Policy: We do not discourage or prohibit negative reviews or selectively solicit positive reviews from customers.
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Trustpilot Guidelines: We do not use "pre-screening" tactics to filter out critical feedback.
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FTC Compliance: We adhere to the "Consumer Review Fairness Act," ensuring no consumer is blocked from sharing their honest opinion.
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No Fake Content: Our AI does not invent reviews. It only drafts text based on the specific "Tags" (facts) the customer selects.
How we protect your listing
Other tools try to post reviews on behalf of the customer using bots or APIs. This triggers Google's spam filters.
Outqr uses a Transport Only method:
- We help the customer draft the text.
- We "transport" the customer to the official Google Maps App or Website.
- The Customer pastes the text and clicks "Post" from their own device and account.
Because the final action is taken by a real human on their own device, your reviews are marked as Authentic and Verified by Google's algorithms.
You see what they see
Transparency goes both ways. Inside your Outqr Dashboard, you have access to a full Audit Log for every review session.
- See which tags the customer clicked.
- See the 5 AI drafts presented to them.
- See exactly which option they copied.
- See if they edited the text manually.
This data proves that your reviews are organic and helps you understand your customer experience better.
Addressing the Fear
Paradoxically, no. Studies show that customers trust a 4.8 rating with a few negative reviews more than a perfect 5.0. Furthermore, by making the process easy, Outqr increases the volume of happy customers (who usually stay silent), which naturally drowns out the occasional negative review.
No. We do not sell reviews. We provide a software tool that helps your actual customers write reviews. Attempting to use our platform to generate fake content is a violation of our Terms of Service and results in an immediate account ban.